Here’s what our customers have said about us

Hi John,

I have called Jaric to get your email address as I wanted to share with you my experience with two of your employees.

WOW….. Alex and Dan came to see what was going on with my AC unit.

I have had two other technicians come out and no resolution has been had.

Dan and Alex didn’t leave until they new what was wrong, it was a puzzle of problems, not hard to fix though!

They went above and beyond their role answering my questions with patience and consideration.

I’m really impressed and very thankful.

Our 20 year old son wants to embark on a new career as a Air Conditioning Technician/Electrician and I can only hope he is fortunate enough to have people like your team to support him.

Thanks again

Hi guys,

Just wanted to take a minute to write you a thank you email. I called up and spoke to one of your staff (sorry, I cannot recall his name) just after you guys got back from Xmas break, and explained my very niche A/C problem (a problem with a discontinued brand of A/C – you guys are the only ones in North Brisbane I could find who even knew about it).

I received my universal remote in the post the same week and after cycling through the many codes was pleasantly surprised that it connected to the unit and I now have a functioning A/C again, and not a $1.5k+ replacement cost.

Thank you for your informative website, quality customer support, prompt delivery, and the fact that you solved my problem.

Warm regards,

Isaac

I just want to let you know that I am very happy with the MHI ducted A/C from Jaric.  Dylan and Alex did a fantastic job installing the system at our place today.  ⭐️⭐️⭐️⭐️⭐️ From the initial discussion on where the vents would be placed to the placement of the compressor, Dylan listened to my requirements and views and was very professional throughout.

John’s business is primarily for the commercial market, but he took the time to come out to my place for a small residential job (he is based in Capalaba, I’m in Paddington).  A summary of the circumstances as follows:

1. John was recommended to me from one of his competitors (as the competitor could not meet my desired timeframe).  I just moved into new digs at Paddington.  The vendors (via the selling agent) made us aware that the existing ducted a/c unit was redundant and needed replacing.  They had reportedly had an a/c ‘expert’ look over the system, who advised to replace.  We factored this into our price (i.e. negotiated down);
2. John was very professional and helpful over the phone and advised a cost of circa $13,000 to $15,000 to replace the existing unit with the new (top of line) Mitsubishi unit I had chosen, subject to inspection of the existing system;
3. On Monday this week, John spent about an hour looking over the existing system.  Toward the end, and as a pre-caution, he did a quick ‘maintenance’ check of the ‘redundant’ unit.  In under 10 minutes, he identified the problem, fixed it and the a/c was working.  It appears the ‘expert’ the vendors relied on weren’t ‘expert’ after all;
4. I asked John to send me a bill for his time (as the original purpose of his visit was not chargeable), and I paid him double as he saved me at least $13,000.  He could have easily taken me for $13,000-$15,000 for the new unit, but he did the right thing.

I rarely write these type of emails, but was suitably impressed with John’s service and will certainly go back to him when my current unit does finally break down (which John advises will likely be in 3-7 years).

No pressure, just thought I’d send his details as it’s rare (in my experience) to get this level of honesty and service.

Cheers.

Good afternoon Terry,

I just wanted to thank you and your team for going above and beyond to find an A/C solution for our House. After contacting three other companies that wouldn’t even attend the premises to view the house, instead asking for photos to be sent of where I wanted the A/C placed and then telling me i needed an extra pump for an additional cost or that it was just impossible. No such issue with you guys.

Myself and Samantha are very pleased at the installed product, and service from your company and i just wanted to let you know.

I would like to thank the technicians Mr James B and Mr Nick B for their great work and also showing respect whilst in my home installing the split system, thank you very much guys  well done.

Can I say I have been very impressed with the customer service. You and the team have been great to work with and I will recommend you again.

I have paid your invoice today and wish to thank you and your lovely boys Dylan, Nick, Alex and James for the great work they did. Every day they left my home spotless and well packed up, making the installation of our wonderful new aircon as easy as they possibly could. You and Terry were also informative, helpful and great to deal with. I will highly recommend Jaric to my friends and neighbours.

To the Manager of Jaric  I would like to thank the two young men who came and installed my bedroom air conditioner. the service was really good they were very polite and cleaned up all the mess before they went home well done boys thank you once again.

We hope it’s ok that after the great service we received with our recent air conditioning installation, we have decided to utilise you as our preferred electrical contractor at our investment property at Tingalpa.

We hope you don’t mind us referring this work to you, however we were just wrapped [sic] with the level of service we received recently.

The guys at Jaric serviced our air conditioner in Kallangur and were very professional and freindly

They are the best! The best in prices customer service and honesty . I will never go anywhere else. I cannot recommend enough Thank you Jaric ????

John has recently assisted us with a split system air conditioning repair. From the very first phone call he was courteous and helpful. He helped to diagnose the issue over the phone and it was obvious he knew exactly what he was talking about.

John kept us in mind while sourcing the part required and offered options that may be more economical for us. He was flexible around times and turned up on time. I would highly recommend Jaric.

From the quote to the installation Jaric Air Conditioning were great. They advised us of all our options and explained in detail the work that would be carried out. They were prompt, friendly and professional. They did a great job at a great price. I would highly recommend them.

We recently had a problem with our Fujitsu air conditioner not working. Contacted Jaric airconditioning contractors who assessed the problem and carried out the necessary repairs. The staff concerned were prompt, arrived when they said they would and completed the job competently and professionally. Very happy with the results.

We had a Mitsubishi split system fitted in our living area by Jaric. The location was a fairly complex installation. Jaric did the install with no fuss at all. The job was very neat and they tidied up after the job. Awesome job. Thank you

John is not only a fantastic electrician that will respond to your enquiry promptly but also works with superior efficiency. He will keep a workspace clean and tidy at all times whilst keeping to a time schedule. Thanks for the chat and laughs both my husband and I agree, that you are a great bloke.

We were very satisfied with the installation of the aircon. We highly recommend Jaric. Thanks John

Great service and was good to know about the government rebate scheme. And was informed if he was going to be late.

We have been using Jaric Air Conditioning since they began operation and have always received professional advice and quality service. John goes above and beyond when helping to solve our problems or servicing our equipment. I have no hesitation in recommending Jaric Air Conditioning as a quality company who provide an exceptional service.

Just before Christmas last, I was looking for an electrician who would be able to install aircon in my house. With coming across JARIC airconditioning, and chatting with John my worries were sorted.

The installation was done on the day agreed, put in place form best cooling results throughout the house, able to replace a ceiling fan at the same time, advised on some needed work for extra safety. All done before Christmas to avoid the heat.

The team at JARIC certainly get my vote and recommend them for your electrical work too.

We have used Jaric Air Conditioning now on 2 occasions for both air conditioning and electrical works. On both occasions, we have found John, professional, efficient, informative, on time and exceptionally clean in his work. John works through all the options and decisions are based on a collaborative agreement.

On job completion, we could not find fault with his work and as a tradesperson he was a delight to deal with. We would be delighted to recommend Jaric Air Conditioning and John as it was a pleasure to have them at our house.

John Rica has completed 2 air conditioner installations for me over the past few years. The latest one at Cornubia was completed in January 2018. The installation was completed on budget and in the time frame quoted. The workmanship was also first class. I have no hesitation in using John again for any future installation.

I just want to say what a great technician Nick was.  Very friendly and nice – you just don’t get tradesmen like that anymore!